Data Usage Policy
Understanding how xylentora uses tracking technologies to enhance your experience
How We Track Your Interactions
At xylentora, we use various tracking methods to understand how you engage with our business planning resources. These technologies help us remember your preferences, analyse site performance, and provide personalised financial guidance.
When you visit xylentora.com, small data files called cookies are stored on your device. Think of them as digital bookmarks that remember where you left off in your business planning journey. We also use pixels and similar technologies to track which articles you read most and what planning tools you find helpful.
Types of Tracking We Use
Essential Operations
These keep our platform running smoothly and remember your login status. Without these, you'd need to re-enter information on every page visit.
Functional Enhancement
We track your preferred dashboard layout, favourite business plan templates, and calculator settings so everything feels familiar when you return.
Analytics Insights
We analyse which financial planning guides are most popular, where users typically spend time, and which resources need improvement.
Marketing Personalisation
These help us show relevant business planning content and measure the effectiveness of our educational campaigns across different platforms.
Information We Collect
Our tracking technologies gather specific data points to improve your experience with our financial planning services:
- Page visits and time spent reading business planning guides
- Calculator usage patterns and saved financial projections
- Device information including browser type and screen resolution
- Geographic location to provide relevant Australian business regulations
- Referral sources showing how you discovered our planning resources
- Search terms used within our business plan template library
- Download history of financial planning worksheets and guides
Data Retention Periods
How Long We Keep Your Data
Session cookies expire when you close your browser, while persistent cookies remain for up to 24 months. Analytics data is retained for two years to identify long-term trends in business planning needs. Marketing tracking typically lasts 13 months, aligning with annual business planning cycles.
You can delete stored data anytime through your browser settings or by contacting our team directly. We automatically purge inactive user data after three years of no engagement with our platform.
Managing Your Preferences
You have complete control over how we track your interactions with our business planning platform. Most browsers allow you to block or delete cookies entirely, though this may affect functionality.
Browser-Specific Instructions:
For mobile devices, check your browser's privacy settings or use private browsing mode. Remember that blocking all tracking may prevent our financial calculators from saving your progress between sessions.
Third-Party Integration
We work with selected partners to enhance our business planning services. Google Analytics helps us understand user behaviour, while payment processors require basic tracking for secure transactions.
These partners have their own privacy policies governing data usage. We only share anonymised, aggregated information about how our financial planning resources are used. No personal financial data from your business plans is shared with third parties without explicit consent.
Questions About Our Data Practices?
Contact us at info@xylentora.com or call +61408828660
Visit us at 12/37 Dolphin Dr, Mandurah WA 6210, Australia